SERVICES
At BITZER, quality does not stop at the product. The company’s services are just as diverse and high-quality as the items BITZER manufactures. And it goes without saying: BITZER remains close to the customer and will help with any questions.
BITZER GREEN POINT
Unique and globally present – the Green Point service and maintenance network from BITZER. Founded in 2006, there are more than 50 Green Point locations around the world today lending their support to customers on site for all questions. The trained employees maintain, overhaul and repair BITZER compressors and those of other manufacturers. A further service is the free-of-charge spare parts software EPARTS. You cannot find the appropriate spare parts more quickly or easily.
AVP TRAINING
BITZER continues to offer a wide range of technical training sessions to cater to the Asian refrigeration markets demands. Given the diversity of our equipment and customer's needs these training seminars are usually customized to suit the needs of each client. In BITZER AVPs factories training can be based both theory and practical with the aid of our production facility. Commonly requested training sessions:
- CSH compact screw compressor operation and controls
- MultiPAC configuration and suggested control schema
- HyperPAC configuration and suggested control schema
AVP COMMISSIONING
Commissioning assistance is available for most BITZER ORIGINAL MANUFACTURED EQUIPMENT. This service is dependent on some basic terms and conditions and is a chargeable service. Please ask your competent BITZER Sales office for a copy of the actual Commissioning Assistance terms and conditions.
Refrigeration systems are often complex solutions where product and application are matched. They require not only high quality equipment but experienced installation. This installation includes correct sizing of linked components, compressor systems, evaporators and condensers. It includes the correct sizing of pipes and pipe branches and also the orientation of these piping systems. The final element is control, the independent sections of the system and their related controls need to be set to enable smooth balanced operation.
BITZER equipment is regularly connected to large and complex systems. In order for commissioning to take place the site requires all installation works to be completed and the equipment to be ready to start.
AVP TROUBLESHOOTING
BITZER ORIGINAL MANUFACTURED EQUIPMENT have one of the most comprehensive network of sales and support offices Asia wide for engineered, commercial refrigeration equipment. In each of our branches are valued, highly skilled refrigeration technicians and engineers with many years of industry experience and most importantly personal experience in commissioning, operating and maintaining BITZER equipment.
Through regular industry training sessions and information sharing with our customers we know that contractors using BITZER have the right information available.
However due to the diverse applications and varied operation of our equipment we know its paramount to still maintain quality troubleshooting assistance to our customers, this can be obtained by calling our local country branches and speaking to our professional staff.